Cancellation Policy
At Feyon., we provide digital services that are initiated immediately upon payment. Due to the nature of these services, once an order is confirmed and the fulfillment process has started, the order cannot be canceled, and no refunds will be issued.
However, we prioritize customer satisfaction. Order cancellation and refund requests may be evaluated under the following specific circumstances:
Delayed Delivery: If the service has not been initiated or delivered within 72 hours following payment.
Service Error: If the order was directed to the wrong service category due to a technical error on our part.
Incomplete/Incorrect Delivery: If the service delivered does not match the description or was significantly incomplete.
Important Notes:
Cancellation requests made for reasons other than those listed above will not be accepted.
We strongly recommend that you carefully review the service details and requirements before placing an order.
By completing a purchase on our platform, every customer is deemed to have read, understood, and accepted this Cancellation and Refund Policy.