Frequently Asked Questions

The most frequently asked questions by our customers.

Are you billing?

After the customer purchases the product, the system automatically issues the invoice and sends the invoice to the e-mail address you entered when ordering.

Will there be a decrease in the services i receive?

There is an information note under all packages about whether there will be any reduction in the services you have purchased.

Do you provide after sales support?

Yes, you can always reach us from our live support line or Whatsapp line, both before and after sales.

Do you have a confidentiality agreement?

Yes. Buy.Fans never shares its customers’ information or orders with 3rd party parties. Your orders are protected by high-level security measures.